Q&A with Star Pharmacy Group Pharmacy Manager of the Year

Star Pharmacy Group Awards night Pharmacy Manager of the Year

Meet our Pharmacist Manager of the year, Cathy Doan!

Operating out of Star Discount Chemist in Park Holme, Cathy is an exceptional example of what it means to be a pharmacist manager, using her expertise to assist patients and set an example to her co-workers and peers alike.

We wanted to find out a bit more about Cathy:

๐—–๐—ฎ๐˜๐—ต๐˜†, ๐—ต๐—ผ๐˜„ ๐—น๐—ผ๐—ป๐—ด ๐—ต๐—ฎ๐˜ƒ๐—ฒ ๐˜†๐—ผ๐˜‚ ๐—ฏ๐—ฒ๐—ฒ๐—ป ๐˜„๐—ถ๐˜๐—ต ๐—ฆ๐˜๐—ฎ๐—ฟ ๐——๐—ถ๐˜€๐—ฐ๐—ผ๐˜‚๐—ป๐˜ ๐—–๐—ต๐—ฒ๐—บ๐—ถ๐˜€๐˜?

I’ve been with Star Discount Chemist since 2015, so for 7 years now. I started as a second year pharmacy student with Daniel at SDC Marion.

๐—ช๐—ต๐—ฎ๐˜ ๐—ถ๐˜€ ๐˜†๐—ผ๐˜‚๐—ฟ ๐—ณ๐—ฎ๐˜ƒ๐—ผ๐˜‚๐—ฟ๐—ถ๐˜๐—ฒ ๐—ฝ๐—ฎ๐—ฟ๐˜ ๐—ผ๐—ณ ๐˜๐—ต๐—ฒ ๐—ท๐—ผ๐—ฏ?

Building relationships with all our lovely regular customers. You follow them along their health journey through the good and bad (healthy and sick) and having their trust for you to handle their medications and give appropriate advice is very rewarding. And of course in between all that, catching up and having a yarn with all your customers like friends.

Star Pharmacy Group Cathy Doan

๐—ช๐—ต๐—ฎ๐˜ ๐—ฎ๐—ฑ๐˜ƒ๐—ถ๐—ฐ๐—ฒ ๐˜„๐—ผ๐˜‚๐—น๐—ฑ ๐˜†๐—ผ๐˜‚ ๐—ด๐—ถ๐˜ƒ๐—ฒ ๐˜๐—ผ ๐˜€๐—ผ๐—บ๐—ฒ๐—ผ๐—ป๐—ฒ ๐—ฒ๐—น๐˜€๐—ฒ ๐—ถ๐—ป ๐˜†๐—ผ๐˜‚๐—ฟ ๐—ฝ๐—ผ๐˜€๐—ถ๐˜๐—ถ๐—ผ๐—ป (๐—ฐ๐˜‚๐—ฟ๐—ฟ๐—ฒ๐—ป๐˜ ๐—ผ๐—ฟ ๐˜‚๐—ฝ ๐—ฎ๐—ป๐—ฑ ๐—ฐ๐—ผ๐—บ๐—ถ๐—ป๐—ด)?

Your team is your backbone for you to get to where you want to be. Have like-minded people around you to strive and achieve group and individual goals and be there to support each other.

Q&A with Star Pharmacy Group Retail Manager of the Year

A big congratulations goes out to Rebecca Galbraith, our awarded Retail Manager of the year!

We asked Rebecca a few questions about her role:

๐—ฅ๐—ฒ๐—ฏ๐—ฒ๐—ฐ๐—ฐ๐—ฎ, ๐—ต๐—ผ๐˜„ ๐—น๐—ผ๐—ป๐—ด ๐—ต๐—ฎ๐˜ƒ๐—ฒ ๐˜†๐—ผ๐˜‚ ๐—ฏ๐—ฒ๐—ฒ๐—ป ๐—ฎ๐˜ ๐—ฆ๐˜๐—ฎ๐—ฟ ๐—ฃ๐—ต๐—ฎ๐—ฟ๐—บ๐—ฎ๐—ฐ๐˜† ๐—š๐—ฟ๐—ผ๐˜‚๐—ฝ?

I have been with the Star Group now for 3 and half years. However been in Pharmacy for 28 years with 26 of those years being a Retail Manager.

๐—ช๐—ต๐—ฎ๐˜ ๐—ฑ๐—ผ ๐˜†๐—ผ๐˜‚ ๐—น๐—ถ๐—ธ๐—ฒ ๐—บ๐—ผ๐˜€๐˜ ๐—ฎ๐—ฏ๐—ผ๐˜‚๐˜ ๐˜†๐—ผ๐˜‚๐—ฟ ๐—ฟ๐—ผ๐—น๐—ฒ?

I enjoy being in a leadership position where I can help guide our team members new and old to achieve the best possible outcome for the Pharmacy and for our customers.

I love the Pharmacy Industry in general because it is so diverse. I am so proud to be a part of an industry that offers professional services combined with retail.

Star Pharmacy Group Awards night Retail Manager of the Year

Pictured: Stan Kontos, Kelly Coyle, accepting on behalf of Rebecca, and Peter Gardiakos

๐—ช๐—ต๐—ฎ๐˜ ๐—ฎ๐—ฑ๐˜ƒ๐—ถ๐—ฐ๐—ฒ ๐˜„๐—ผ๐˜‚๐—น๐—ฑ ๐˜†๐—ผ๐˜‚ ๐—ด๐—ถ๐˜ƒ๐—ฒ ๐˜๐—ผ ๐˜€๐—ผ๐—บ๐—ฒ๐—ผ๐—ป๐—ฒ ๐—ฒ๐—น๐˜€๐—ฒ ๐—ถ๐—ป ๐˜†๐—ผ๐˜‚๐—ฟ ๐—ฝ๐—ผ๐˜€๐—ถ๐˜๐—ถ๐—ผ๐—ป?

Enjoy your job, do things throughout the year to provide a bit of fun for your team members and your customers.

โ€ข Prioritise and delegate is so important.
โ€ข Set goals, measure and revise those goals.

Respect that everyone is different, find out what your individual team members strengths are and give them every opportunity to help contribute.

 

Q&A with National Support Office employee of the year

Star Pharmacy Group Awards night NSO employee of the year

A round of applause goes out to Simonne Cameron for winning our annual award for National Support Office employee of the year!

Simonne is our Compliance and Training Manager super star, responsible for the adherence to Star Pharmacyโ€™s policies and procedures, particularly regulatory and ethical standards.

We caught up with Simonne and asked her a few questions!

๐™Ž๐™ž๐™ข๐™ค๐™ฃ๐™ฃ๐™š, ๐™ฌ๐™๐™–๐™ฉ ๐™ž๐™จ ๐™ฎ๐™ค๐™ช๐™ง ๐™›๐™–๐™ซ๐™ค๐™ช๐™ง๐™ž๐™ฉ๐™š ๐™ฅ๐™–๐™ง๐™ฉ ๐™ค๐™› ๐™ฉ๐™๐™š ๐™Ÿ๐™ค๐™—?

“Connecting with people and having a role where I can work alongside the amazing teams at store level”

Star Pharmacy Group Awards night NSO employee of the year

 

๐™’๐™๐™–๐™ฉ ๐™–๐™™๐™ซ๐™ž๐™˜๐™š ๐™ฌ๐™ค๐™ช๐™ก๐™™ ๐™ฎ๐™ค๐™ช ๐™œ๐™ž๐™ซ๐™š ๐™ฉ๐™ค ๐™จ๐™ค๐™ข๐™š๐™ค๐™ฃ๐™š ๐™š๐™ก๐™จ๐™š ๐™ž๐™ฃ ๐™ฎ๐™ค๐™ช๐™ง ๐™ฅ๐™ค๐™จ๐™ž๐™ฉ๐™ž๐™ค๐™ฃ – ๐™˜๐™ช๐™ง๐™ง๐™š๐™ฃ๐™ฉ ๐™ค๐™ง ๐™ช๐™ฅ ๐™–๐™ฃ๐™™ ๐™˜๐™ค๐™ข๐™ž๐™ฃ๐™œ?

“Take every opportunity that comes your way, don’t be afraid to take on a new challenge and grow yourself. Be resilient and adaptable but enjoy what you do”